INTERNAL REGULATIONS FOR USERS OF THE CAR PARK AT CHARLEROI AIRPORT
INTERNAL RULES FOR CAR PARK USERS AT CHARLEROI AIRPORT
These rules apply to all parking in Charleroi Brussels South airport car parks. In these rules, the following definitions apply:
“BSCA”: Brussels South Charleroi Airport: the car park manager (hereinafter “BSCA”).
“The Car Park(s): The parking areas(s) on the Charleroi Brussels South airport site to which these rules apply (Express, P1, P2, P3, P4, P5, “Lock Park” and “Rental” car parks).
“Official tariff”: the tariff (excluding the “Online” tariff and the tariff applicable on the online shop) applied at each of BSCA’s car parks. This tariff is displayed at the entrances and exits of the airport’s different car parks. The official tariff applicable is the one in force at the time the User enters the Car Park.
“User”: the driver of each vehicle that enters the car parks with or without the intention of parking there, and everybody else with them.
Article 1.
By entering the car park, the User unreservedly accepts these rules in full.
Article 2. Responsibility
BSCA provides Users of the car park with a space in which to park their vehicle, in return for payment. As a result, BSCA does not assume any responsibility as custodian and/or guardian and does not assume any obligation in terms of supervision or control.
BSCA does not accept any responsibility, in any capacity and for any reason whatsoever, for any damage, even partial, which may occur in its car parks, and in particular for accidents, theft, damage, explosions, fire, as well as any other loss, damage or prejudice, known or unknown, direct or indirect, resulting from any cause whatsoever.
All Users are required to lock their vehicles and switch on any alarm systems. We also recommend that you do not leave any valuables inside your vehicle, even if they are hidden and locked away.
Article 3. Terms of use
A. Access to the car parks
Users travelling by car must have a valid parking ticket.
Each parking ticket only gives access to the car park specified on it, to the exclusion of other BSCA car parks.
Users must present their parking permit as soon as they are requested to do so by BSCA staff. Access to the car park is strictly forbidden to anyone not authorised to be there or who does not have a parking ticket.
Any parking ticket that has expired or has been used improperly or fraudulently may be seized by BSCA staff, without prejudice to BSCA’s right to claim damages.
If a parking ticket is lost, the User will need to pay a flat fee of 600 euros, unless they can prove the parking period by presenting supporting documents such as airline tickets, a BSCA e-commerce order confirmation etc., accompanied by proof of identity. These documents must be presented at the car park office, located at the P1 exit.
In this case, a new parking ticket will be issued from the day of arrival. In any event, the User will be required to pay an additional flat fee of €20 (incl. VAT) for administrative costs.
If a season ticket is lost or damaged, this must be reported immediately to the Customer Services department ([email protected]). The User has sole responsibility for replacing it, in accordance with the tariffs and terms in force. If a User who is a season ticket holder does not present their season ticket, either when entering or leaving the site, they will be treated as a passing customer and will be charged the hourly rate applicable to non-season ticket holders.
Parking tickets cannot be left inside the vehicle, concealed outside or exposed to sunlight or magnetic sources.
B. Highway code
The speed limit for vehicles inside the car park is 10 km per hour. Traffic directions and other signs in the car park must be strictly observed.
The Highway Code also applies in the car park. Given the density of traffic and the presence of pedestrians on the roads, the use of a mobile phone without a hands-free kit is strictly forbidden.
In the underground part of the car park, Users must switch on their vehicle’s dipped headlights at all times, day and night, regardless of how bright the light is, for as long as they are in the car park.
Vehicle engines must not be left running when waiting in a queue or when the vehicle is stationary or parked in one of the car parks.
Users must also follow any verbal instructions given by BSCA staff.
C. User’s obligations
Users are not permitted to wash their vehicles inside the car park, or to carry out any work whatsoever on them.
Users are not permitted to plug their electric vehicle into a visible or freely accessible socket that is not specifically intended for this purpose.
The owner of a vehicle that has broken down, been involved in an accident or for any other reason, who has their vehicle removed from the car park by a breakdown service or by any other person who does not own the vehicle, must personally inform the Customer Services department ([email protected]) of the removal of their vehicle at least 24 working hours before the day/time of removal. The cost of parking the removed car is borne by the person taking the vehicle and must be paid before leaving the car park. BSCA does not accept any responsibility for checking the identity of the broken-down vehicle when leaving the car park.
Users are responsible for the safety of any people or animals in their care. In particular, they will make sure they do not to leave children unsupervised.
Users will make sure that they do not leave their luggage or personal belongings unattended as long as they are in the car parks. Any luggage or object that is left behind or looks suspicious will be removed at the User’s expense.
If there is an accident in the car park, Users must ensure that their vehicle does not in any way impede normal traffic flow inside the car park. They will notify the Airport Police immediately on +32 71 251 860 and car park staff via one of the intercoms located at one of the car park entrances, exits or payment machines.
Article 4. Penalties for illegal parking
The User acknowledges that BSCA has the right to have their vehicle moved and/or to use a wheel clamp, depending on operating requirements, in the following cases, which are not listed exhaustively:
- Building work;
- Parking outside the designated spaces;
- Parking that obstructs traffic;
- Parking that obstructs entrances and exits;
- Parking in reserved spaces;
- Parking on a traffic island;
- Parking by a combustion vehicle at a charging point reserved for electric and hybrid vehicles;
- Parking for more than 90 consecutive days in the car park, without first notifying car park staff via the customer service department ([email protected]).
Moving the vehicle also means that BSCA can have it moved to another parking space or to another car park, at the expense, risk and peril of its owner and/or the User.
If the User parks their vehicle incorrectly, occupying more than one parking space, they will be billed for the number of spaces used.
If a wheel clamp is used, in addition to the price corresponding to the duration of the parking, BSCA will also claim from the User the amount charged by the breakdown company called upon by the User, of their own free choice, to move the vehicle. The user must pay the total amount due before leaving the car park.
No vehicle will be allowed to park in the car park without its number plate. BSCA is authorised to impound any vehicle that contravenes this article at the expense and risk of its owner and/or the User.
Any vehicle parked for more than 90 consecutive days in the car park, without its owner having informed the car park staff via the customer service department ([email protected]), may be impounded at the expense and risk of its owner and/or the User.
Apart from the authorised vehicle, no other object may be placed on the parking spaces (tyres, trailers, luggage or other objects without distinction). Where applicable, the User expressly authorises BSCA to have them removed, at the User’s expense and risk.
Motorbikes, vehicles with trailers and camper vans are not permitted. Failure to comply with this prohibition will result in the parking charge being increased by 100%.
The height restriction barriers placed at entrances and/or car parks must be respected. Users must ensure that they do not exceed this height when entering the car parks. Users will be charged for any damage caused to the equipment or the car park if the height exceeds the barrier.
Vehicles fitted with luggage racks, ski racks, roof racks or other suitcases that increase the height of the vehicle are not permitted inside the car park.
Article 5. Use of car parks for business purposes
All car parks except the Express, P2 and “Transports Collectifs” (Public Transport) car parks are reserved exclusively for personal use. Anybody who contravenes this will be liable to a penalty invoiced by BSCA of €100 (incl. VAT) per day.
As long as they are authorised to do so, users who would like to park in the P Express, P2 and “Transports Collectifs” (Public Transport) car parks for business purposes are invited to enter into a sub-concession contract with BSCA.
Article 6. Attempted fraud and leaving without paying.
Any attempt at fraud or leaving without paying, particularly in the following cases (non-exhaustive list):
• masking or removing the number plate,
• following a vehicle very closely and leaving the car park at the same time,
gives BSCA the right to claim a flat fee of €150 (incl. VAT), in addition to the parking charges, either immediately or at a later date. In the event of repeated offences and/or damage, a complaint will be lodged with the police.
Contact: [email protected]