Need assistance ?
If you need special assistance, it is essential to notify your airline when booking your flight.
You have up until 48 hours before the day of your departure to ask your airline for help. However, it is a good idea to do so at least a week in advance.
Once you have completed these formalities, you will be looked after by our PMR (disability) service as soon as you enter the terminal. Please check the screens to find out about your departure terminal and then go to the corresponding PMR Corner.
Attention: if you are travelling with your own equipment, make sure you check the prohibited items on the plane to see if they are within the standard.
For more information on the rights of disabled people and people with reduced mobility when travelling by air, please consult the European regulations
Some airlines accept to transport minors travelling alone. In this case, an airport staff member from our PMR service can escort your child until he or she is seated on the plane
Last minute requests
If you have an urgent request less than 48 hours before your flight, the airport cannot guarantee that it will be able to help. However, you can still send us your request via the contact form.
Where to find us ?
There is a PMR Corner in each terminal (number 3 on the maps).